Terms of service

Your account

You sign in with an email address or with Google. Keep access to that address to yourself: whoever can read its email can sign in as you.

Your event

Each event is paid for once, at the price shown before you pay. It includes a wall with its own address and QR code, a camera your guests open in their browser, a desk to moderate it, and an album you can download.

The camera opens when you open it, or by itself at the start of the event day, and closes by itself at the end of the day after. You can reopen it while the album is online.

Photographs and what you share

Guests own the photographs they take. By uploading, they allow us to store, process and show them on your wall and in your album, only to provide the service. We do not use them for anything else and never sell them.

Anyone with your wall’s address can see it. You decide who gets that address, and you are responsible for your event’s wall and for telling guests that photos taken there are shared with everyone at the event.

Acceptable use

Walls must follow our content policy. We may hide content, suspend a wall or close an account that breaks it, and report illegal content to the authorities.

How long we keep your album

An album stays online for two months after the event date, and never less than 30 days after payment. We email the event’s owner two weeks and three days before it is deleted. Deletion is permanent: download everything before then.

Payments and refunds

Payments are handled by our payment provider; we never see card details. Our refund policy explains when a payment is refunded.

The service

We work hard to keep Elan available, especially on the night of an event, but we cannot promise it will never be interrupted. As far as the law allows, our total liability for an event is limited to what was paid for it.

Changes

We may update these terms. If a change matters to events you have already paid for, we will tell you by email before it applies.